Adversaries may use voice communications to elicit sensitive information that can be used during targeting. Spearphishing for information is an attempt to trick targets into divulging information, frequently credentials or other actionable information. Spearphishing for information frequently involves social engineering techniques, such as posing as a source with a reason to collect information (ex: Impersonation) and/or creating a sense of urgency or alarm for the recipient.
All forms of phishing are electronically delivered social engineering. In this scenario, adversaries use phone calls to elicit sensitive information from victims. Known as voice phishing (or "vishing"), these communications can be manually executed by adversaries, hired call centers, or even automated via robocalls. Voice phishers may spoof their phone number while also posing as a trusted entity, such as a business partner or technical support staff.(Citation: BOA Telephone Scams)
Victims may also receive phishing messages that direct them to call a phone number ("callback phishing") where the adversary attempts to collect confidential information.(Citation: Avertium callback phishing)
Adversaries may also use information from previous reconnaissance efforts (ex: Search Open Websites/Domains or Search Victim-Owned Websites) to tailor pretexts to be even more persuasive and believable for the victim.
View in MITRE ATT&CK®| Capability ID | Capability Description | Mapping Type | ATT&CK ID | ATT&CK Name | Notes |
|---|---|---|---|---|---|
| DEF-IR-E5 | Incident Response | Technique Scores | T1598.004 | Spearphishing Voice |
Comments
An incident in Microsoft Defender XDR is a collection of correlated alerts and associated data that make up the story of an attack. Microsoft 365 services and apps create alerts when they detect a suspicious or malicious event or activity. Individual alerts provide valuable clues about a completed or ongoing attack. Attacks typically employ various techniques against different types of entities, such as devices, users, and mailboxes. The result of this is multiple alerts for multiple entities in your tenant. Piecing the individual alerts together to gain insight into an attack can be challenging and time-consuming, Microsoft Defender XDR automatically aggregates the alerts and their associated information into an incident. A typical Incident Response workflow in Microsoft Defender XDR begins with a triage action, next is the investigate action, and finally is the response action.
Microsoft 365 Defender Incident Response responds to spearphishing voice attacks due to its phishing Incident Response playbook which monitors call logs from corporate devices to identify patterns of potential voice phishing.
License Requirements:
Microsoft Defender XDR
References
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